Privacy Policy

1. Introduction

Welcome to BawarchiBuddy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using BawarchiBuddy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

• Name, email address, and phone number
• Bank account details for payment processing
• UPI ID and payment preferences
• Profile information and cooking specialties
• Location data for delivery services
• Government-issued identification for verification

2.2 Business Information

• Menu items, pricing, and availability
• Order history and customer feedback
• Business performance analytics
• Marketing preferences and communication history

2.3 Technical Information

• Device information and IP address
• Browser type and version
• Usage patterns and app interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process orders and facilitate payments
• To communicate with you about your account and orders
• To improve our platform and develop new features
• To provide customer support
• To send marketing communications (with your consent)
• To comply with legal obligations
• To prevent fraud and ensure platform security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our platform, including payment processors, delivery partners, and analytics providers.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

We use industry-standard encryption for data transmission and storage, and regularly review our security practices to ensure the protection of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Opt-out of marketing communications
• Data portability (receive a copy of your data)
• Withdraw consent for data processing

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: